Data Deletion, Export, and Retention Policy

Effective Date: June 30, 2026 Entity: Privatica, Inc. Mailing Address: 2810 N Church St STE 89170, Wilmington, DE 19802, United States Primary Site: https://thetam.app

This Policy explains how TAM handles deletion, export, and retention of account, workspace, and product data.

1. Exports

Workspace owners and authorized administrators may export available workspace data where export features are provided.

Export formats and scope may vary by feature and plan.

2. Deletion Requests

You may request deletion of account or workspace data by contacting support@thetam.app or privacy@thetam.app.

Business customers control data in their workspaces. If your account belongs to an organization, we may direct your request to the workspace owner or administrator.

3. Retention After Deletion

Deleted data may remain in:

• backups for a limited period;

• security logs;

• audit logs;

• billing records;

• legal compliance records;

• dispute, abuse, fraud, and security records;

• records we must retain to comply with law or enforce agreements.

4. Service Accounts and Logs

Service-account metadata, MCP/tool-call audit records, authorization records, and security logs may be retained after service-account deletion where needed for accountability, security, compliance, or dispute resolution.

5. Backups

Backups are retained for operational resilience and restored only where necessary. Data deleted from production systems may remain in backups until normal backup expiration.

6. Legal Holds

We may retain data where required for legal compliance, disputes, investigations, enforcement, security, fraud prevention, or court/government requests.

7. Contact

Deletion and privacy requests: privacy@thetam.app