Contact and Request Handling Policy

Effective Date: June 30, 2026 Entity: Privatica, Inc. Mailing Address: 2810 N Church St STE 89170, Wilmington, DE 19802, United States Primary Site: https://thetam.app

This Policy explains how we handle requests sent through website forms, email, support channels, billing channels, privacy requests, legal notices, and security reports.

1. Contact Channels

• Support: support@thetam.app

• Billing: billing@thetam.app

• Privacy: privacy@thetam.app

• Legal: legal@thetam.app

• Security: security@thetam.app

• Abuse: abuse@thetam.app

• Copyright: copyright@thetam.app

2. Website Forms

If you submit a demo, contact, waitlist, support, or sales form, we use the information to respond to your request, provide information about TAM, manage follow-up, and maintain business records.

3. Privacy Requests

Send privacy requests to privacy@thetam.app. We may verify your identity and authority before acting.

4. Legal Notices

Legal notices should be sent to legal@thetam.app and to the mailing address listed above.

5. Security Reports

Security reports should be sent to security@thetam.app. Do not include secrets unless we provide a secure method.

6. Response Time

We aim to respond in a commercially reasonable time. Legal, privacy, and security requests may require additional verification or investigation.

7. No Emergency Service

TAM is not an emergency service. Do not use TAM contact channels for urgent safety, law enforcement, medical, or emergency requests.